When you choose Timbosite, you’re choosing materials built to last — and a team that stands behind every board, every finish, and every installation. Our Homeowner Guarantee gives you complete confidence that your outdoor space will stay looking its best for years to come.
Every Timbosite product is designed to handle real-world British weather without the warping, rotting or splintering you get with traditional timber. Our guarantee covers you against manufacturing faults, giving you peace of mind from day one.
Whether it’s decking, cladding or fencing, your Timbosite products won’t fade away after a summer or two. They’re engineered for stability, durability and low maintenance — so your space stays looking sharp with minimal effort.
Registering your guarantee is quick and straightforward. Just provide a few project details and keep your proof of purchase handy. Once registered, you’ll receive confirmation of your coverage and support details should you ever need us.
To activate your 25-year Timbosite Homeowner Guarantee, you’ll just need to register your products after installation. It only takes a couple of minutes, and you can choose the option that works best for you:
How to Register
Submit the online registration form
Quick, simple and the fastest way to activate your guarantee.
Download the editable PDF
Fill it in digitally and email it back to us at guarantee@timbosite.co.uk.
Print the PDF and complete it by hand
Then post it to the address provided on the form.
If you have any questions at all, just drop us an email at accounts@timbosite.co.uk and our team will be happy to help.
Please note:
Terms and conditions apply. The Timbosite Homeowner Guarantee is available to residential customers only and applies to selected products within our decking, cladding and fencing range.
Once we receive your completed registration form, we’ll add your property to our guarantee database and issue your official Timbosite Guarantee Certificate.
If you ever sell your home, the guarantee can be transferred to the new owner — simply resubmit the form so we can update the details.
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